Average Reviews:
(More customer reviews)Rack arrived with a hole in one corner of the box. There was absolutely no paperwork with the item - including nothing in writing regarding the 5 year no sag claim or any other kind of warranty. I haven't even used the rack yet and already 6 wheel bearings have fallen out from one wheel where the swivel is particularly loose.
UPDATE: I notified the seller about the wheel problem, and they promptly sent me a replacement wheel. Good thing as wheel bearings continued to fall out making the rack unsafe to use. The wheel was harder to replace than I expected because there was an internal reinforcement sleeve (good) but it was out of alignment with the holes in the metal tube (bad.) I would not normally have done this, as the wheels come pre-installed, but while I was at it I checked the tightness of all the wheel nuts (3/4" socket) and found that 2 of them were not very tight. I would suggest that for long-term safety reasons that everyone should confirm the tightness of the nuts securing the wheels to the frame.
Click Here to see more reviews about: Double Rail Collapsible Garment Rack
Click here for more information about Double Rail Collapsible Garment Rack
0 comments:
Post a Comment